SERVPRO of North Highlands / Rio Linda Employee Photos
Troy J. Voss Sr.
Troy Sr. is an Owner at SERVPRO of North Highlands / Rio Linda. Troy Sr. Holds IICRC certifications for water restoration, smoke restoration, fire restoration, applied structural drying, and applied microbial remediation. This knowledge allows for him to properly support and guide his employees with a hands-on approach of on-the-job training.
Troy came to be the owner of a SERVPRO in 2012. Moving on from 24 years in the printing industry where his forward drive placed him in the position of Electronic Pre-press Supervisor/Manager. He enjoys the feeling of helping others which largely affected his choice in SERVPRO, where he could apply his management, training, home renovation, and maintenance experience to helping others in times of need. During his off time he enjoys camping with his family.
Jan has been an Owner at SERVPRO of North Highlands / Rio Linda since we opened in 2012. She has also been a co-owner at Foothill Skate Inn, in Sacramento, for over 30 years. Jan is highly educated and experienced in employee management.
Troy J Voss Jr.
Troy Jr., commonly referred to as TJ, is a General Manager at SERVPRO of North Highlands / Rio Linda. TJ has been with our franchise for 4 years. He had completed our rigorous SERVPRO training programs and also has many certifications. He is IICRC certified for fire, water, and microbial restoration, and ABRA bio-recovery certified. TJ is also has certificates for multiple ladder safety courses and is CPR certified.
Rachel is a Job File Coordinator at SERVPRO of North Highlands / Rio Linda. She is a new team member and has been with us for roughly 6 months. She has strong work ethic and is a highly motivated individual which makes her a great addition to our team.
Eleanor is a Sales Marketing Representative at SERVPRO of North Highlands / Rio Linda and has been with us for 4 years. Eleanor’s strong attention to detail and listening skills make her a highly motivated SMR and a valued team member. Eleanor works closely with Jet Blue Airlines and volunteers in her community when possible.
Sara is a Sales Marketing Representative at SERVPRO of North Highlands / Rio Linda and has been with us for nearly 3 years. Sara’s high energy and drive to succeed have made her a great asset to our sales team and a valued team member. Along with being a valued sales team member, she is also IICRC certified in water restoration. Sara’s most recent accomplishment was bringing a beautiful baby girl into this world and into our Franchise.
Brent is a Crew Chief at SERVPRO of North Highlands / Rio Linda and has completed our rigorous SERVPRO Employee Certification Training Program. This teaches him advanced cleaning techniques and how to properly use our state-of-the-art equipment. This program has helped him to sharpen his listening skills and has helped him to perform better customer service for our valued customers and clients. Brent specializes in water remediation and is IICRC certified in water damage restoration.
Tyler is a Production Technician at SERVPRO of North Highlands / Rio Linda. Tyler’s strong drive and attention to detail make him a valued team member. He has completed our advanced cleaning and restoration technique programs which has given him the proper knowledge to use our state-of-the-art equipment. He has gone above and beyond for our customers and has always exceeded their expectations. Tyler has strong work ethic and is known around the shop for his skills in demolition.
Angela is a Cleaning Technician at SERVPRO of North Highlands / Rio Linda, and has been with us for nearly 2 years. She has completed our SERVPRO training program which teaches advanced cleaning and restoration techniques. This training program also focuses on listening skills and customer service. Angela has advanced cleaning skills and pays close attention to detail. She is a valued team member with our Franchise.
Christian is a new production technician at SERVPRO of North Highlands / Rio Linda and has just completed our SERVPRO Employee Certification Training Program. This program teaches him advanced cleaning techniques and how to properly and safely use our state-of-the-art equipment. It also helps to sharpen his listening skills and to perform better customer service.