Recent Posts

We Have Trained and Certified Biohazard Cleanup Technicians

3/19/2020 (Permalink)

Coronavirus Safety tips brought to us by American Red Cross Thank you for helping prevent the spread of COVID-19.

Here at SERVPRO of Northighlands / Rio Linda we hope everyone in our community is staying safe and healthy during the COVID-19 crisis.

We are here for you if, You Need Biohazard Cleanup?

Call Us Today (916) 991-1522

After any biohazard or sewage contamination in your home or business, your primary focus should be safety.

Remember to:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.

24 Hour Emergency Service

Biohazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO Franchise Professionals are water damage restoration specialists and have specific training and expertise to safely remediate biohazard contaminants.

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Highlands / Rio Linda 916-991-1522.


Water Loss - What Category Does Your Loss Fall Under?

3/8/2020 (Permalink)

When your home or business suffers from water damage it is important to understanding what type of water you are dealing with. This is critical to ensuring proper cleanup.  There are three types of water. 

Clean water (Category 1): Is water from a broken pipe, a water supply line, or even rainwater is also considered clean.

Gray water (Category 2): Is used to classify slightly contaminated water.  This is when it is left untreated allowing bacteria and other contaminants begin growing, making the water hazardous. 

Black water (Category 3): Is highly contaminated and filled with fungi, bacteria, chemicals, and more.  Black water is typically caused by sewage damage, flooding or any type of natural disaster.  Black water should always be handled by trained professionals. When dealing with black water, it is imperative to wear the proper PPE to insure proper safety practices.

Below are a few tips on handle each water loss category.

If the Water Damage Is from Clean Water (Category 1)

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

 If the Water Damage Is from Contaminated Water (Category 2 or Category 3)

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands  thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

The next time you have a water loss call the experts at SERVPRO of North Highlands / Rio Linda 916-991-1522.

Did your water supply line break?

3/3/2020 (Permalink)

Water supply lines break all the time in homes. When this happens people don’t notice until the water has significantly spread through your home. Here are a few steps on what to do:

  • Shut off the water. Whether this is at the source or the main water shut off to the home.
  • If anything electrical was affected turn off the power to the affected area.
  • Call the Experts at SERVPRO of North Highlands / Rio Linda.
  • Remove as much water as possible.
  • If furniture is in the room try to get it off the ground so the legs are not affected.

Following these few steps will help second damage from occurring.

Call SERVPRO of North Highlands / Rio Linda the next time you have a water loss and we will help you restore your home. Give us a call at 916-991-1522.

Are space heaters safe?

2/14/2020 (Permalink)

Winter is here and maybe those extra layers of clothes and the extra blankets that you through on aren’t doing the job. Well, with it being winter and the temperatures dropping, we are all having to pulling out are space heaters to stay a little warmer.  Just remember that even though our space heaters are convenient they do pose as a fire hazard. How you ask? Well here a few things to help you prevent a fire from your space heater.

  • Keep your space heater away from anything flammable.
  • Check for any frayed cords.
  • Keep the space heater out of any foot traffic so it doesn’t get knocked over.
  • Turn off your space heater when you are finished with it.

If you have any questions or need help restoring your property after a fire loss give our team of experts at SERVPRO of North Highlands / Rio Linda a call 916-991-1522.

Had a Fire? What types of Smoke and Residues were left behind?

2/13/2020 (Permalink)

Did you know there are different types of fires? Depending on the type of fire they let off different types of smoke and residues. There are 3 different types and those are:

  • Protein Fire – The residue between a light yellow to brown color that is greasy.
  • Synthetic Fire – The residue is a grey to black color that is dry like a powder.
  • Natural Fire – The residue is a black color that is thick and smears

If your home experiences any one of these types of fires or has smoke damage give our team a call at SERVPRO of North Highlands / Rio Linda. Our highly trained technicians have the cleaning materials needed to get your home back to the way it was before you had your loss. Let us come and access the damage, give us a call at 916-991-1522.

Time to Clean out your Storm Drains!

2/12/2020 (Permalink)

It is that time of the year when the storms are headed our way. So what does that mean for you? This means commercial and home property owners should take the time to clear out all your drains and gutters. Not clearing out the drains and gutters around your property during the storm season can cause you to have debris build up.  I’m sure you are wondering how that can affect your property; well debris build up can lead to a water loss. So before the storms come in to town you should head out to your commercial or home property and clean out the drains and gutters.

If your home experiences damage from the storms  give the experts a call at SERVPRO of North Highlands / Rio Linda 916-991-1522.

Come Home from Vacation to a Water Loss?

2/11/2020 (Permalink)

A water loss can happen at any time and the worst time it can happen is when you are away on vacation. When you are on vacation you don’t really think about things that could go wrong at home because you are so excited for your trip. If you are planning a vacation, whether that is for a weekend, a couple weeks, or maybe months you may want to consider these few tips to prevent a water loss while away.

  • Have your plumbing checked
  • Find someone to house sit
  • Shut off the main water supply

If you do experience a loss while you are away contact the highly trained production crew here at SERVPRO of North Highlands / Rio Linda. Our team is here for you 24 hours a day, 7 days a week, 365 days a year. You can reach us at 916-991-1522.

Do you have an Emergency Ready Plan?

2/10/2020 (Permalink)

Does your business have a plan for when something happens, who to contact and what to do. Our team at SERVPRO of North Highlands / Rio Linda can help you put together and Emergency Ready Plan. This plan will help your employees know what to do and who to call in case an emergency happens and a business owner is not around. Having an Emergency Ready Plan can help your business 

Here are a few things that are included in an ERP:

  1. Main Utility Shut Offs
  2. Emergency Contacts
  3. Property Overview
  4. Copy of Evacuation Floor Plan

If you would like us to provide you a free Emergency Ready Plan contact SERVPRO of North Highlands / Rio Linda t 916-991-1522. We are here to help your business succeed.

Does your Commercial Property have a water loss?

2/6/2020 (Permalink)

Imagine it’s end of day Friday and you are leaving work. You lock up the building and everything is fine. Monday morning comes and as you walk into the building it is completely flooded. A pipe in the bathroom broke over the weekend and is continuously spewing out water. What do you do? Well here are a few things you need to do right away.

  1. You want to shut off the water (whether that is at the source or the main water shut off).
  2. Call the owner of the building and let them know what happened.
  3. Call the experts at SERVPRO of North Highlands / Rio Linda.
  4. Ask the experts if there is anything you can do before they get there.

If you have a loss at your commercial property and you need someone to restore your property then SERVPRO of North Highlands / Rio Linda is here to help. Feel free to give us a call at 916-991-1522.