Recent Water Damage Posts

Flood Facts that are Need-To-Know!

9/20/2018 (Permalink)

Water Damage Flood Facts that are Need-To-Know! Dripping wet insulation!

Flood facts that may Surprise You:

  • Floods ranked #1 in the United States for natural disasters.
  • Two feet of rushing water can easily carry a car away.
  • Flash floods are known to bring walls of water 10 to 15 feet high.
  • There is a risk of 1 in 4 chances of a flood damaging your home with a 30 year period in a high-risk area.
  • Homes in high-risk flood areas are more likely to suffer from water damage than fire damage.
  • Most basic homeowner’s insurance policies do not cover flood damage.
  • Areas experiencing new land development are at an increased risk of flooding, especially if the construction changes the natural runoff paths.
  • For the last decade, total flood insurance claims averages more than $3.4 billion per year.

Now that you know some interesting facts about floods, how can you prevent floods from damaging your home? Below are a couple of tips on ways you can prevent water damage from floods.

Check for dark spots and other signs of water damage under your pipes and inside cabinets. Check for water stains on ceilings and toilets that aren’t secured to the floor. Take a moment to inspect your roof for missing or loose shingles. Repair any cracked caulking and check your windows and door frames for any damage or gaps.

Don’t delay addressing water damage – you may not be able to see the extent of the damage until it is too late. If you find a leak, and put it off, it could cause serious damage and even lead to significant mold growth.

If your property does suffer water damage, contact the professionals at SERVPRO of North Highlands/Rio Linda to handle your clean up and restoration needs. We provide emergency response 24/7 and will always respond quickly in your time of need. Contact us at 916-991-1522.

Is Your Sacramento Home At-Risk for Water Heater Failure?

6/6/2018 (Permalink)

Water Damage Is Your Sacramento Home At-Risk for Water Heater Failure? Proper checkups and maintenance may save you from this often-overlooked water damage risk.

Water heaters are often overlooked as a sign of extreme failure. Many times, people forget about their water heater at all until they find themselves with cold water. Paying attention to these small signs may save you big before your next water disaster.

Strange Noises and Leaks:

  • Sediment buildup inside of the tank can give rise to these signs
  • Leaks from the header can cause flooding and water damage
  • Any bangs, gurgling, popping, or creaking may indicate something is wrong with your water heater
  • If you can hear water boiling, this is a strong indication that water is being overheated or that pressure is building inside of the tank as a result of a blockage
  • Address these issues immediately to prevent further damage.

Smell and Color:

  • Hot water with a rusty smell, or color can indicate malfunctions
  • Rusty anode rods in the water heater need to be replaced to maintain integrity of the basin
  • Odd smells could also be due to bacteria growth, if the water heater has been off for a period of time

Corroded Pipes:

  • Off color water is a tell-tale sign that something from the water heater to the exit point has corroded
  • Sediments appearing in the water is also a sign that the pipes have degraded over time
  • Have the water heater inspected by an industry professional before taking appropriate steps

Acting on these telltale signs can be a great preventative measure against possible water damage to your Sacramento home or business. For more information on our water damage services, visit our website or call us at (916) 991-1522.

Sacramento 24 Hour Emergency Water Damage Service

4/19/2018 (Permalink)

SERVPRO of North Highlands / Rio Linda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 916-991-1522

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Highlands / Rio Linda has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of North Highlands / Rio Linda

SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Leaks, Not a Flood but Still a Problem

3/13/2018 (Permalink)

Water Damage Water Leaks, Not a Flood but Still a Problem Proper training and proper tools will SAVE you money, time, and effort

Hidden water damages in your home or business can cause damage directly related to water such as discoloration, structural problems, and rises in your water bill. Small water leaks more often will cause larger secondary issues such as mold and mildew in your home.

As a result of the slow water leak, there is no real noticeable problem for a period of time. As a result of this, areas around the water leak are allowed to become humid and damp, and with this comes mold and mildew growth. Be sure to keep an eye out in your home for signs of minor water damage in your ceilings or walls, perhaps paint separating from the ceiling, sagging in these areas, or water spots.

If you notice any of these issues, or even smell mold and mildew be sure to call for professional help. SERVPRO of North Highlands and Rio Linda is trained and ready to find and fix these issues. When your water event happens, call us at (916) 991-1522 immediately.

Why Water Damage Requires Professional Help

2/22/2018 (Permalink)

Water Damage Why Water Damage Requires Professional Help Proper training and proper tools will SAVE you money, time, and effort

When a water disaster strikes your home, acting quickly is important. We’ve spoken at length in our blog about the importance of properly taking care of water loss in your home, but there are a few more reasons why the professionals at SERVPRO of North Highlands and Rio Linda are important for properly taking care of your home.

In the best case scenario, it is a small water leak coming from a supply line, such as your sink, which means that the water wasn’t contaminated before the loss. Even in this case, there is a large importance to be placed on professional equipment and expertise to take care of the job. 1 house fan won’t get the job done, and neither will 10 house fans. It takes professional equipment, properly managed- a plan in place using trained and professional techniques to take care of the issue.

If you attempt to dry it yourself, you risk taking a much longer time to dry the property. With the humidity in the air from the water loss, this means that you are hugely increasing the likelihood of getting mold. Mold can spread fast as we’ve written about in other blogs, and requires its own set of professional help. Another consideration is that reducing the time it takes to dry a property reduces the damage done. In the case of expanding and contracting wood, stopping the spread of the water loss and removing humidity from the house in critical in preventing further damage.

The worst case is that the source of the water loss was contaminated, whether the source is gray or black water will dictate the severity of the treatment, as well as secondary damages such as odor or extra cleaning that is required.

In all cases, contact SERVPRO of North Highlands and Rio Linda for locally owned and operated professional help. We are certified to take care of your water, mold, or fire loss whether it is in a home or business. We are proud to serve our community, and are available 24/7 when your disaster happens. Call us at (916) 991-1522, or visit our website for more information about our services.

How We Care for Your Belongings

12/27/2017 (Permalink)

Water Damage How We Care for Your Belongings When water damage happens, its not just the structure that needs care

No matter the job, when we enter a property the care of the contents is always taken into account. When it comes to your belongings there are a few considerations we take depending on the severity of the problem. If the property requires extensive cleaning and restoration, a packout is performed in which the items and contents are cataloged, safely stored, and transported into storage. So far as cleaning, there are a few different techniques that are conducted depending on the severity of the damage to the item, and the type of restoration it requires.

  • Dry Cleaning - Lightest type of cleaning
  • Wet Cleaning - For removing residues that require water to help facilitate removal
  • Spray and Wipe - For items that cannot be made too wet
  • Foam Cleaning - For any fabric that cannot be wet cleaned
  • Abrasive Cleaning - Deeper cleaning, where a rough material is used
  • Immersion Cleaning - Items need to be fully submerged to be cleaned properly

For immersion cleaning, we have our ultrasonic cleaning system that aids in the cleaning of all items. If the damage is large enough to require a pack out, your items are safely stored in our facilities. SERVPRO of North Highlands and Rio Linda is locally owned and operated to serve our community; and that means you! Call us 24/7 if disaster has struck, (916) 991-1522.

Different Types of Water Damage and The Approach We Take

10/20/2017 (Permalink)

Water damage requires a different approach for each material it affects

When trying to combat water damage, it is important to remember that water has a distinct advantage. The main avenue we can take to dry water damage relies on having lots of access to the area that needs to be dried. This might mean modifying the space temporarily to access hidden areas, but for some materials that is not an option.

The key to proper drying is proper access. When it comes to walls that are made out of a stone, cement, or brick it can be very difficult to get the access that is required. When it comes to masonry walls, the drying is largely affected by its ability to evaporate on both sides on the wall. When it comes to the outside of the wall, this can either benefit or negate drying as the weather outside will affect the drying process. For this, the removal of finishes with low permeability may be done to help with the drying process.

No matter the case, SERVPRO of North Highlands and Rio Linda is trained and certified to help Sacramento with its flood damage repair and restoration needs. When your disaster happens, be sure to call SERVPRO and (916) 991-1522.

Sacramento Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/27/2017 (Permalink)

Water Damage Sacramento Residents: We Specialize in Flooded Basement Cleanup and Restoration! Basements are common areas for flooding, but need professional restoration to prevent further water and mold damage.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sacramento basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

Have Questions about Basement Flooding?

Call Today - 916-991-1522

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Highlands / Rio Linda and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained  in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready to Help 916-991-1522

Faster to your Sacramento Water Damage Needs

8/15/2017 (Permalink)

Water Damage Faster to your Sacramento Water Damage Needs Water damage caused extreme warping in this Sacramento home's wood flooring.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Highlands / Rio Linda provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Highlands / Rio Linda arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 916-991-1522

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Highlands / Rio Linda

SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Its Always a Good Time to Check Supply Lines in Sacramento

8/1/2017 (Permalink)

Water Damage Its Always a Good Time to Check Supply Lines in Sacramento Example water supply line

No matter the weather, prevent water damage by doing routine checks on common sources of water

Sacramento homes can often come under water damage, and in many cases subsequent mold damage as a result of old supply lines. What are supply lines? Supply lines are flexible water lines that come off of pipes, that supply water to appliances like your refrigerator, hot water heater, washing machine, and toilets. Just doing a quick check to make sure there are no even small leaks can help prevent costly future water damage. Crimps in the line, splits in the lines protection, loose connections, or very small pinholes can all lead to future water damage are are a sign that these lines need to be replaced.

Your friends at SERVPRO of North Highlands and Rio Linda are locally owned, and locally operated. We hope that with these tips, and other tips located on our blog can help you prevent your next disaster. When disaster does strike, be sure to call us 24/7! (916) 991-1522

What to Do When Your Device Falls in Water

7/7/2017 (Permalink)

Water Damage What to Do When Your Device Falls in Water If you act fast, it may not be too late.

It’s something that will eventually happen to all of us, but with proper care you might be able to reverse your mistake.

Water itself isn’t conductive, but any water that isn’t specifically deionized will have minerals in it that will make it conductive. When water gets into your device, it will create a pathway between two points where electricity shouldn’t flow, creating a short.

  1. Get your device out of the water as fast as possible. Don’t put yourself in danger to do so, but grab it as soon as the mistakes been made. The longer your phone is in water, it becomes increasingly more likely that water will seep into your phone. This includes water resistant phones as well, water resistance doesn’t not mean waterproof and they are prone to allowing water inside of them under pressure as well.
  2. Turn your device off. This is the best way to ensure that a short does not occur if water is inside of the device.
  3. Dry device phone off as best as you can externally, but don’t use blow dryers. Blow dryers can heat the device and damage components. If you have silica packets or rice around, leave your phone in a container with them to allow the water to be wicked away.
  4. Wait a few days, water can be difficult to leave a phone and the rice or silica will need time to work.
  5. Turn it on to test. You may be in luck! Most phones, even if they still work, will always show that they have been water damaged with indicators that change color when this occurs.

For all of your other water damage needs, call SERVPRO of North Highlands and Rio Linda 24/7 at 916-991-1522, or visit our website for more information about water, mold, and fire damage.

What to Do After a Flood or Water Loss

6/21/2017 (Permalink)

If you take the right steps are water damage, you can help to mitigate further damage and costs.

  1. Firstly, if you are dealing with any sort of sewage or contaminated water avoid ALL contact and wash your hands thoroughly after in contact with contaminated items.
  2. Shut off the water source if you can, or contact a qualified party to do so.
  3. Turn off electricity for the relevant parts of the building via the circuit breaker to prevent shortages, damage, and fire.
  4. Mop the area to remove excess water when possible.
  5. Do a soft pass over wooden furniture to dry them and prevent damage.
  6. Remove upholstered materials from wet areas to prevent further damage and start drying.
  7. Place wood or aluminum foil between furniture and wet carpeting to prevent spread of water upwards.
  8. Remove all moisture sensitive objects such as electronics, art, paperwork, or other important objects.
  9. Make sure to move all hanging cloth whether it be from curtains, or furniture, or tables to prevent contact with the ground by clipping it up.

Contact SERVPRO of North Highlands and Rio Linda for help with your water damage based necessities. Call us at (916)-991-1522, or visit our website.

Types of Water Contamination

6/21/2017 (Permalink)

SERVPRO cleans sewage backups, too! Here is what qualifies for each category of contaminated water.

Sewer backups ARE an emergency. Water from these systems may contain many bacteria, microbes, or viruses. It is important to get the qualified help you need to tackle these issues safely with the proper equipment. There are three classifications for water contamination, and when working with SERVPRO we properly classify these types in order to provide you with the service that you need.

Clean Water: This is most commonly found from a clean source of water, such as a leaky faucet, water main, or supply line. Water damage is water damage, so even though this water is drinkable water, it still does damage to your home and needs to be taken care of accordingly.

Gray Water: This is “relatively clean” water that has been used in some capacity by a washing machine, shower, or sink. This category includes water with some urine but no feces, from a toilet overflow. This water can still contain bacteria or viruses, and can quickly turn into “category 3: black water” if untreated. Contact with this type of water should be avoided.

Black Water: Most contaminated type of water, this is sewage. This type of water can cause severe illness if ingested. Contact with this type of water should be avoided. Black water can also be from flooding rivers or streams, as this water has never been filtered from the environment and may still contain microbes, bacteria, or viruses.

If you have a clean water, gray water, or black water loss event, call SERVPRO of North Highlands and Rio Linda to get professional help with your water restoration needs. (916)-991-1522, or visit our website.

Is Your Sacramento Home At-Risk for Water Heater Failure?

6/19/2017 (Permalink)

Proper checkups and maintenance may save you from this often-overlooked water damage risk.

Water heaters are often overlooked as a sign of extreme failure. Many times, people forget about their water heater at all until they find themselves with cold water. Paying attention to these small signs may save you big before your next water disaster.

Strange Noises and Leaks:

  • Sediment buildup inside of the tank can give rise to these signs
  • Leaks from the header can cause flooding and water damage
  • Any bangs, gurgling, popping, or creaking may indicate something is wrong with your water heater
  • If you can hear water boiling, this is a strong indication that water is being overheated or that pressure is building inside of the tank as a result of a blockage
  • Address these issues immediately to prevent further damage.

Smell and Color:

  • Hot water with a rusty smell, or color can indicate malfunctions
  • Rusty anode rods in the water heater need to be replaced to maintain integrity of the basin
  • Odd smells could also be due to bacteria growth, if the water heater has been off for a period of time

Corroded Pipes:

  • Off color water is a tell-tale sign that something from the water heater to the exit point has corroded
  • Sediments appearing in the water is also a sign that the pipes have degraded over time
  • Have the water heater inspected by an industry professional before taking appropriate steps

Acting on these telltale signs can be a great preventative measure against possible water damage to your Sacramento home or business. For more information on our water damage services, visit our website or call us at (916) 991-1522.

Sacramento Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/12/2016 (Permalink)

Water Damage Sacramento Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Sacramento home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sacramento basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more
  • Have Questions about Basement Flooding?

    Call Today - 916-991-1522

    If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

    The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Highlands / Rio Linda and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

    We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment
  • Basement Flooded? Call Us Today – We’re Ready to Help 916-991-1522

    Sacramento 24 Hour Emergency Water Damage Service

    8/8/2016 (Permalink)

    Water Damage Sacramento 24 Hour Emergency Water Damage Service SERVPRO of North Highlands / Rio Linda provides 24 hour fire and water damage restoration service in Sacramento

    SERVPRO of North Highlands / Rio Linda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today – 916-991-1522

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Highlands / Rio Linda has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • About SERVPRO of North Highlands / Rio Linda

    SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.